Order and Payment

Order and Payment

How to track my order status?
If you have placed order and you want to check its status, please visit track order page: https://bmgifts.co/pages/track-order
Tue, 28 Feb, 2023 at 12:17 AM
What payment method do you accept?
We currently accept the following forms of payment:  Credit Cards: We accept Visa, American Express, Mastercard, and Discover  Debit Cards: We accept deb...
Thu, 9 Sep, 2021 at 8:48 PM
I'm having issue placing an order
We’re sorry to hear that you’re unable to place an order. Please contact Customer Service and we will work on resolving the issue as quickly as possible.
Thu, 9 Sep, 2021 at 8:41 PM
I'd like to modify my order
Since our orders are custom produced, your order is only eligible to be modified within 02 hours of placing the order. Kindly contact our Customer Service v...
Wed, 11 May, 2022 at 9:18 PM
I'd like to cancel my order
Since our orders are custom produced, your order is only eligible to be cancelled within 02 hours of placing the order. Kindly contact our Customer Service ...
Wed, 11 May, 2022 at 9:19 PM
I forget applying promo code. Can help?
Unfortunately, we don't offer partial refunds, so we can't add the discount on successful purchases as of the moment.
Thu, 9 Sep, 2021 at 8:50 PM
My order is missing or defective or I received the wrong item.
We apologize for any inconvenience and we’d be delighted to help you right away by offering a free replacement order, please contact our Customer Support ht...
Wed, 11 May, 2022 at 9:22 PM
I ordered more than one, why did I only receive one
We process your orders through different warehouses all around the globe. Our stock is spread out over multiple fulfillment centers, so you can get items fa...
Thu, 9 Sep, 2021 at 9:11 PM
Who will be in charged of Customs, Duties and Taxes?
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (ta...
Thu, 9 Sep, 2021 at 9:13 PM